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Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Mrs Lois Cavallaro (f)

Lois Cavallaro can be contacted by telephone on 01233 622474 or via email Lois.cavallaro@nhs.net

Administration

Janet - Accounts Administrator

Janet (f)

Janet is the financial administrator.   She deals with the practice day-to-day financial issues.

Michelle (f)
Carol (f)

Reception

Nicky (f)

Nicky is the Reception and Prescribing Manager.   She manages all day-to-day reception and prescription issues.

Julia (f)
Janine (f)
Sandra (f)
Dawn (f)
Valerie (f)
Patricia (f)
Suzanne (f)
Judy (f)
Sally (f)
Clair (f)
Heather (f)

Heather is the Team Lead for Workflow Optimisation which ensures that patient correspondence is appropriately added to patient electronic record.

Linda (f)

Secretaries

Trudi (f)

Trudi is the office manager and lead medical secretary.  She will deal with day-to-day office and legal/medical enquires.

Sharon (f)
Heather (f)
 
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