St Stephen’s Primary Care Health Centre St Stephen’s WalkAshford, Kent, TN23 5AQTel: 01233 622474
SAMs now has the capability to accept card payments where payment is required for any additional services. Over the next 2 months we will be phasing out accepting cheques and cash.
The July DNA are disappointing! The number of patients who DNA has remained unchanged this month to GP 22 appointments (3.6 hours - down 3 hours), Nurse Practioner 12 appointments (2 hours - no change), Nurse 30 appointments (7.6 hours - up 1.2 hours) and HCA 51 appointments (8.5 hours - up 2 hours). This means wasted appointments equivalent to almost 3 full days of clinical time lost, less availability for other patients and poor use of clinical staff time.
New Patient Registration
At SAMs we always welcome new patients from within our practice area (South Ashford). You can register either in person or online:
We ask that all new patients complete a medical questionnaire which assists us in identifying any immediate medical needs that you may have. This is also available online.
We recognise that each of our patients have individual health needs. To help us make sure that we are fully meeting the needs of each of our patients, we invite all new patients to attend the practice for a health check within six months of registration.
Guide to GP Services
The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.
A Patient Guide to GP Services
The blue area on the map above shows the area of Ashford which we serve. If you are unsure whether your area is covered, please feel free to give us a call and ask one of our receptionists.
Online 'Pre-Registration' With The Practice
If you wish to pre-register click on the link below to open the form. When you have completed all of the details, click on the "Send" button to mail your form to us. When you visit the surgery for the first time you will be asked to sign the form to confirm that the details are correct.
When you register you will also be asked to fill out a medical questionnaire. This is because it can take a considerable time for us to receive your medical records. There is an online version of this file too, which you may fill out and send to us. When you come to the surgery you will be asked to sign this form to confirm that the details are correct.
Online Medical Questionnaire For New Patients
Note that by sending the form you will be transmitting information about your self across the Internet and although every effort is made to keep this information secure, no guarantee can be offered in this respect.
Alternatively you may print off a registration form, fill it out and bring it in with you on your first visit to the practice.
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.
Open the leaflets in one of the following languages
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.
Download the Temporary Resident Registration Form
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