The practice works hard to ensure that the CQC 5 domains of Safety, Effective, Caring, Responsive and Well Led are evidenced and experienced at the practice.
South Ashford Medics response to CQC Inspection report published 20.02.2018
“The GP partners and all of the practice staff work very hard on a day-to-day basis and are naturally disappointed with the overall CQC ratings.
The report does document a number of positive areas of work within the practice. However, the practice does recognise that the CQC, under its new inspection regime, has identified some areas for improvement.
We take the safety and welfare of our patients very seriously and have begun urgent action to address the areas where we need to improve. We are confident that the required policies and processes will be in place within the next few months. We have already made the necessary changes to our Did Not Attend and Safeguarding policies.
The GP Partners and all of the practice staff wish to reassure patients that we have a robust action plan in place and are committed to ensuring that all patients receive the very best care. This report gives us an opportunity to work with our patients to improve quality and internal systems to meet the required CQC standards.”
For the latest report please use the following link:
If any patient has any questions, comments or concerns please can they contact Mark Arnold the Practice Manager.
Similarly if any patient wants to assist in improving quality, solve issues and create wider access to patients then the next PPG meeting is 17:00 hours on Thursday 08.03.2018